We apologize for any and all inconveniences the errors in your invoice may have caused. We found
what the issue was. Evidently there was an issue with the flash drive holding the previous readings and
grabbed the reading here and there from the March and June readings. We have fixed that situation and hopefully
all the new revised bills are either in your hands or in the mail. A great job by our billing clerk Renee as she
jumped right to the work to get to the bottom of it and do her best to get the correct readings into
the system. First order of business is a new flash drive. Again we sincerely apologize. If you see
something wrong though please don't hesitate to call. Thank you for your patience and
Town of Gaines Residents: as we implemented our new system the reading went in great but
a softward glitch grabbed the wrong water readings on some but not all the water customers
This was not discovered unitl after the bills went out. We spent the day with the software company
and this was a unique problem for them as well. So the answer is to scrub the reading session
entirely readjusted and do it over. Please dismiss your current water bill and we will
send out the new revised bills as soon as the software billing system corrects the problem.
We apologize for your inconvenience. We are hoping to have the new bills in the mail by weeks end.
Any questions please call.......... Thanks so much.
New York State Parkway Survey
NEW: 2017 Town of Gaines Final Assessment Roll, click
UPDATE: Gaines residents can now pay
their water bills online using a credit card. This system allows
you to pay your bills online using Visa, Mastercard, or
A 2.45% convenience fee will be added to each transaction. Minimum
service fee is $3.00. Please be assured that every precaution
has been taken to ensure that your transactions are safe and secure.
Click the button below to pay online.
Gaines residents can now view and print their tax bills
online. Paid tax receipts are also available from 2008 through the
present. Simply click the button below.
The Town of Gaines was formed from the Town of
Ridgeway on February 14, 1816. It is 9 miles across from east to
west and 3-3/4 miles across from north to south. It is located in
the center of Orleans County just north of the Town of Albion. The
Village of Albion's northern most part is in the Town of Gaines.
Village of Gaines: The village
developed around the intersection of Ridge Road and the
original Oak Orchard Road (today Rt. 279). The village was
established in 1832.
West Gaines: This small
community developed around the intersection of the Ridge
Road and Kenyonville Road.
East Gaines: This community
existed at the intersection of the Ridge Road and the Kent
Five Corners: The intersection
of three roads: Oak Orchard Road, Route 279 (Old Oak Orchard
Road), and Bacon Road gave the name to this community.
Childs: This community
developed around the intersection of the Ridge Road and the
second meridian survey line of the Holland Land Company
(today’s Rt. 98). It was originally referred to as
Proctor’s Corners and then Fair Haven until its name was
changed to Childs.
Gaines Basin: This hamlet
developed on the Erie Canal where a turn basin was dug for
canal boats to turn around in their direction of travel—it
was the basin in Gaines.
Eagle Harbor: This village
developed as a shipping site on the Erie Canal.